UK-wide Security organisation with a £16 million turnover and 175 employees and part of wider ownership group.

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Engagement Brief and Challenge

• Resource 5 were presented with a complex turnaround situation, with the business seeking to redress significant losses.
• This involved addressing poor leadership and provide management development to achieve performance and growth objectives, whilst providing strategic direction in collaboration with the European ownership group.

Addressing the Challenge

• Resource 5 successfully assisted with the achievement of commercial targets and ensured compliance with all legislative requirements.
• By cultivating an open culture, this promoted innovation in thinking, processes, products, purchasing and procedures, enabling the organisation to maintain and ultimately enhance its market share and competitive edge.
• Recognising staff development as a critical risk, Resource 5 implemented effective coaching and training programs across the organisation, ensuring the retention of quality assurance standards and adherence to internal procedures.
• A full restructuring of the organisation was devised and implemented.

Outcomes

On completion of the assignment, the business returned to a profitable position after several years of loss-making activity, with new vertical markets identified and delivery of a revised sales strategy along with the implementation of a new management structure and resources nationwide, including expansion into the Critical National Infrastructure (CNI) market.